Rachel Rodgers Hair

Cancellation Policy: I have a 24 hour cancellation policy. For example, if your appointment is at 4:00pm on Wednesday you must cancel before 4:00pm on Tuesday. There are fees associated with missed or cancelled appointments and these fees are listed below: Missed appointment fee: A fee totaling 30% of the cost of service will be levied for missed appointments without cancellation notice 24 hours prior to the scheduled appointment. After your 1st “no show” appointment you will be placed on a list and will no longer be able to book online without a deposit. Illness and Exceptional Circumstances: If you or your child is sick, or there is an act of god (i.e. weather, accident, injury, etc.), there will not be a fee applied to a canceled appointment. Stylists will not show up under these circumstances either and therefore we do not expect you to. If you are ill, please do not come in for your service and call us to reschedule your appointment. There are times where appointments need to be rescheduled on the stylists’ behalf due to the above listed circumstances as well. Although this does not occur often, we understand that this can be an inconvenience and apologize in advance. Thank you and look forward to seeing you!